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Job Role:       Maintenance Operative

Location:       Newark, Nottinghamshire

Pay Rate:      £18,000

Hours:          35 per week / Mon – Fri 9am to 5pm

 

As the maintenance operative, you will contribute to our vision of being the leading residential property manager, as recognised by others by:

  • Demonstrating FirstPort values in all aspects of your work and communication, to develop strong relationships and enhance work quality.
  • Ensuring the site is well maintained providing a clean and secure environment for residents and guests at all times.
  • Supporting the Development Manager to keep health and safety standards to a maximum.

 

This role reports to the Development Manager and works in a team of up to 20 colleagues.

 

About Us


FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples’ home. 

Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients.  They shape our culture and are used in measuring and rewarding performance.



Main Responsibilities

1. Maintain the gardens and planters at the development, using best horticultural practices

2. Provide general maintenance support to the Development for the interior and exterior, this includes landscaping works based on seasonal requirements, including using ride on garden machinery, power tools, fallen leaf litter, planting and pruning.

3. Report defects / incidents (either observed or reported) and take the corrective action after consultation with the Development Manager.

4. Undertake any routine general repairs / refit door locks.

5. Ensure all tools are maintained and kept securely, only used by authorised personnel.

6. Ensure all footpaths and communal areas are kept clean and swept.

7. Carry out any touch up paint work in communal areas within the buildings, as and when required.

 

Skills and Experience

Minimum of two years’ experience in a maintenance operative position

Good experience of electrical and plumbing practices, an electrical related qualification would be an advantage

Understanding of Health and Safety regulations including COSHH and safe use of ladders

Confidence with the use of power tools and working at heights training would be an advantage

Confident, polite and courteous communicator with the ability to build and maintain strong relationships

Exceptional customer service experience, with the ability to work multi-task, prioritise and manage various task simultaneously

 

Our Values

Friendly – We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.

 

The Benefits

Our customers deserve the best and the same applies to our people.  We’ll support you with all of the technology, training and support that you need to do your job well.  We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

 

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit.  We will consider applications from job share applicants.

 

Ready to Apply?

Click here to apply for this role.  We will ask you to upload your CV and answer a few questions.  You may also be asked to complete verbal and numerical reasoning tests online.

If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.

About The Company
FirstPort Values:

Friendly
We look out for people’s best interests, and show we care by dealing with them in a warm and friendly manner.

Inventive
We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities

Respectful
We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times 

Skilled
We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service 

Trustworthy
We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments

We pride ourselves on the following standards:

  • Strong Health and Safety
  • High Site Standards
  • Great Customer Communications
  • Healthy Estate Finances