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Job Role:  Category Analyst

Location: Luton

Job Sector: Procurement

Hours: 35 hours per week  

As Category Analyst you will contribute to our vision of being the leading residential property manager, as recognised by others by:

  • Being responsible for supporting Hard & Soft FM Category management
  • Delivering improvement in line with the business strategy for procurement & supply chain

This role reports to the Category Manager  

About You

You currently are organising and managing data, and producing performance analysis, and now want to work in a changing and fast paced environment.

As you have previous experience of supporting sourcing events, negotiations and supplier performance you can effectively communicate across multiple business functions and stakeholders.

With your ‘can do’ attitude, you are able to build relationships, take ownership, be an innovative thinker and deliver what is promised.

About Us

FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples’ home. 

Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients.  They shape our culture and are used in measuring and rewarding performance.

Main Responsibilities

  • Supports the Category Manager and Buyer in the development of category strategies and plans.
  • Maintains and communicates the preferred supplier and approved product/service lists for the benefit of the Category Managers and their stakeholders.
  • Plans and carries out activities that drive Procurement & Supply Chain’s towards FirstPort’s goal of becoming the UK’s leading residential property manager ‘as measured by others’.
  • As directed by Category Manager, conducts supply market research to identify influences on category strategy.
  • Supports the preparation and administration appropriate documentation relating to e-auctions or other competitive bidding processes.
  • Supports Category Manager and Buyers as required to maximise FirstPort’s purchasing power to improve its competitive edge and to deliver best value for customers and stakeholders.
  • Follows and implements processes and procedures as required that ensure improved procurement performance in a timely and effective manner.
  • Monitors and reports on activities and provides relevant management information.
  • Liaises with key suppliers as required to support P&SC, FirstPort and its customers.
  • Supports the management of supplier contracts and/or performance to meet the business needs using robust contracting methods.

Our Values

Friendly – We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.

The Benefits

Our customers deserve the best and the same applies to our people.  We’ll support you with all of the technology, training and support that you need to do your job well.  We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.


We’re committed to promoting diversity at FirstPort and recruit on merit.  We will consider applications from job share applicants.

Ready to Apply?

Click here to apply for this role.  We will ask you to upload your CV and answer a few questions.  You may also be asked to complete verbal and numerical reasoning tests online.

If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.